Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Role


The Day-To-Day Activities
1. Support for Owned Digital Platforms (App)
• Assist in managing and maintaining the MyUMobile App as a super-user and channel support.
• Support the implementation of marketing strategies to enhance app features, updates, and digital customer journeys (UI/UX).
• Assist in deploying new technologies to attract new app users and improve customer engagement.
• Help analyze business objectives, gather technical requirements, and provide input on app functionality improvements.
• Participate in planning and monitoring project progress, tracking action items, and assisting in design and implementation reviews.

2. Project Support & Collaboration
• Assist in coordinating key projects, ensuring tasks are executed according to timelines.
• Support collaboration with various teams, including marketing, IT, product development, and external vendors, to ensure smooth project implementation.
• Provide support to project teams by maintaining clear communication and troubleshooting issues under supervision.
• Develop platform management skills by assisting with troubleshooting, setup, and deployment of app features.

About You
1. Education/ What people Know:
• Currently pursuing a degree in any discipline, with a major in Computer Science, Computing, or Web Management being an advantage.

2. Experience/ What people Have Done:
• Some exposure to marketing, web/app development, or content management systems (e.g., AEM) through coursework, projects, or internships is a plus. Basic coding knowledge is an added advantage.

3. Competencies/ What people Can Do:
• Eager to learn and contribute to time-sensitive projects while working under guidance.
• Open to multitasking, adapting to a fast-paced environment, and collaborating with team members.
• Willing to support the execution and follow-up of campaigns to achieve team goals.

4. Personal Attributes/ Who people Are:
• A technology enthusiast with a curious and innovative mindset.
• A team player with good communication and interpersonal skills.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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