Job Summary
- To strategize, innovate develop and roll out new mobile products and services that will generate positive revenue and differentiate U mobile's service offerings from other service providers. Portfolio includes
- Business enabling products (USIM, vouchers, top up channels)
- Self-care services
- Mobile financial services
- Insurance services
- Loyalty platform and services
- VAS products & services
- Product scouting and assessment
- Product development
- Product management
The Day-To-Day Activities
- To strategize, identify, source and evaluate new products to meet market demand.
- Understand and identify the market needs based on market insights
- Translating the analysis result into the conceptualization of new products & services
- Benchmark with industry offering and drive for differentiation and competitiveness.
- Develop products as per specifications and establish product policies and best practices.
- Lead development of user requirement definition and analysis activities, which include facilitating requirements gathering meeting, writing functional requirement, documenting details of user needs for developing new products/services.
- Develop detailed functional specifications that clearly define the business needs, benefits, and deliverables of a project based on user business requirements from product managers/owners.
- To project manage and lead the cross-functional team to roll out new products on a timely manner.
- Lead the product development of new products/services from concept, business casing, detailed specs, design, implementation, to RFS.
- Determine project, product or service feasibility, cost and time estimates and impact on current and proposed systems
- Develop project plans and manage cross functional resources to meet project deadlines
- Involved in testing activities, which includes executing and running the test cases, documenting and submitting issues to technical team for rectification.
- To ensure existing products/services are improved and optimized.
- Upon once service or product rollout, maintain product continuous improvement in processes to achieve better cost structures, better service and user experience.