Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Role


The Day-To-Day Activities
Key Accountabilities.
Team Management
- KPI (Key Performance Index) setting for direct reports, monitor and periodic review to assure KPI met
- Overseeing the management of the IT security department, giving leadership to the team and developing staff
Budget
- Manage Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) budget

IT Security
- Responsible for developing and implementing U Mobiles Cyber Security plan.
- Devising strategies and implementing IT solutions to minimise the risk of cyber-attacks
- Responsible for planning and monitoring of all activities related to IT security in UM. Scope of work includes establishing of IT security policies, audit on effectiveness of security measurement implemented, ensuring users are in compliance of security policy, as well as refreshment and upgrade of IT security policy and systems from time to time

IT Risk And Policy Management
- Responsible for management of all activities related to IT risks (beyond security, includes Business Continuity Plans).

Partners And Vendors Management
- Manage and monitoring of KPIs to ensure all IT partners' deliveries are done accordance to contract specification as well as T&C

Stakeholders Management
- Manage collaboration and relationship between different departments in delivering solutions to meet customers' business needs

Timely Reporting and Analysis
- Periodic reporting of project status and escalation of issues as and when required
- Conduct project post mortems to identify successful project elements and improvement areas
- Quarterly reporting on security posture and incidents for Audit committee
- Responsible for reporting all Cyber Security related incidents

About You
Job Requirements
- Degree in IT and minimum 18 years of working in IT technical field
- Digital leadership skills - capable of empowering and leading an IT team to meet business and IT security goals
- Ability to adapt to a fast-moving IT landscape and keep pace with latest thinking and new security technologies
- A passion for technology and security safeguarding with a desire to deliver
- Thrives on change, showing an impressive ability to drive the IT security strategy forward
- Analytical mind capable of managing numerous information sources and providing data analysis reports to senior management
- Strong customer focus - able to meet the demands of internal and external customers
- Excellent communication skills - providing verbal and written communication that is outstanding to both direct reports and senior management as well as other stakeholders
- Flexible and adaptable - capable of changing direction where required and showing flexibility to meet new demands
- Forms business partnerships that help drive the IT security strategy forward
- Creative thinking - able to look at alternatives and consider new ways of thinking to problem solve
- Multi-tasking - can manage several concurrent projects and prioritise demands
- Vendor Management- able to manage vendors and hold them to their contractual deliverables
- Managing departmental budget CAPEX and OPEX
- Presentation and communication skill
- Experience in Billing system, CRM and other Telco Operations Systems
- Knowledge in Financial Services Regulations

#LI-JL1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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