Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities
1. Solution Design & Architecture
- Design and validate technical solutions for enterprise and wholesale clients across mobile (e.g. 5G, LTE), fixed, cloud, edge, IoT, and security domains.
- Translate customer requirements into scalable, cost-effective solution architectures.
- Ensure solutions align with internal product capabilities and roadmaps.

2. Pre-Sales & Bid Support
- Support commercial teams in pre-sales activities, including customer meetings, presentations, and technical workshops.
- Lead the technical response to RFPs, RFIs, and customer proposals, ensuring timely, accurate, and competitive submissions.

3. Customer Engagement
- Act as a trusted technical advisor to key enterprise and wholesale customers, building long-term relationships.
- Lead technical discovery sessions to assess customer needs and define solution strategies.

4. Cross-Functional Collaboration
- Work with internal teams (Product, Sales, Operations, Delivery) to ensure end-to-end alignment on solution strategy and execution.
- Liaise with third-party vendors and ecosystem partners to integrate best-in-class components into customer solutions.

5. Project Handover & Support
- Provide technical handover to delivery and operations teams, ensuring a smooth transition from pre-sales to implementation.
- Support post-sales activities where deep solution knowledge is required.

6. Technology Leadership & Innovation
- Stay current with industry trends and emerging technologies to bring innovative ideas and support to product team and customers
- Contribute to the development of new solution offerings and use cases tailored to industry verticals (e.g., manufacturing, logistics, healthcare).

About You
1. Education:
- Bachelor’s degree in Electrical/Electronics/Telecommunications Engineering or equivalent

2. Experience:
- At least 15 years of experience in telecommunications industry
- Proven track record in network planning, optimization and solution design, particularly in 4G and 5G technologies
- Hands on experience with 3GPP specifications, cost modeling, scenario analysis, and network architecture evaluation

3. Competencies:

1. Technical Expertise
• Network Technologies: In-depth understanding of mobile (4G/5G), fixed-line, IP/MPLS, SD-WAN, private networks, and network slicing.
• Cloud & Edge Computing: Familiarity with public/private cloud architectures, edge computing, and virtualization (e.g., NFV, containers).
• IoT & Industry Solutions: Knowledge of IoT protocols, platforms, and vertical use cases (e.g., smart manufacturing, logistics, utilities).
• Security: Understanding of enterprise security frameworks (firewalls, encryption, Zero Trust) and compliance requirements.
• Integration & APIs: Experience with system integration, APIs, and OSS/BSS interoperability.

2. Solution Architecture & Design
• Ability to translate customer requirements into tailored, scalable technical solutions.
• Proficiency in creating solution blueprints, BoMs, and technical documentation.
• Strong design thinking and problem-solving skills.

3. Customer & Stakeholder Engagement
• Excellent communication and interpersonal skills for engaging with high level management and technical stakeholders.
• Ability to influence and gain trust through consultative and value-based selling.
• Experience in leading technical workshops and customer discovery sessions.

4. Business Acumen
• Understanding of enterprise customer priorities, digital transformation drivers, and industry-specific challenges.
• Ability to align technical solutions with business objectives and commercial models (e.g., SLA, TCO, ROI).

5. Collaboration & Cross-Functional Alignment
• Skilled in working across multi-disciplinary teams including sales, product, engineering, and delivery.
• Experience managing inputs from multiple internal and external stakeholders to co-create complex solutions.

6. Bid Management & Documentation
• Proficiency in supporting RFP/RFI processes and developing high-quality bid responses.
• Ability to produce compelling technical content, including solution descriptions, service definitions, and SoWs.

#LI-JL1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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