Closing Date : 30/11/2025

Internship - Configuration & Process Automation  

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Job Summary

We are looking for a proactive and detail-oriented tech intern to support our digital transformation initiatives. The intern will assist in clearing configuration backlogs on the JIRA platform, contribute to automation efforts, and support the development of simple dashboards using Microsoft Power Apps.

The Day-To-Day Activities

  • Help review and process configuration-related requests in JIRA (a project management tool).
  • Assist in updating and managing JIRA workflows, fields, and settings with guidance from the team.
  • Test features or changes and help document the process and user journey.
  • Support small automation or scripting tasks to enhance operational efficiency.
  • Create simple dashboards or apps using Power Apps to show task progress and team performance.
  • Work closely with the team to spot areas for improvement and help document new or updated processes.

About You

  • Currently pursuing a degree in Computer Science, IT, Software Engineering, or a related field (minimum CGPA 3.2).
  • Basic understanding of JIRA or other ticketing/configuration tools.
  • Familiar with Microsoft Power Platform (especially Power Apps) or willing to learn.
  • Interested in process automation and improving efficiency.
  • Good at problem-solving, with attention to detail.
  • Able to follow technical instructions and document work clearly.
  • Communicates well and works well in a team.
  • Responsible, motivated, and able to manage time to meet deadlines.

Added Advantage
  • Experience with JIRA configuration (custom fields, workflows, etc.).
  • Knowledge of Power Automate or scripting (PowerShell, JavaScript).
  • Understanding of dashboards and basic data visualization.



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What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.