About You
Retail Performance & Data Analysis::
• Implementation and execution on the GTM strategy to achieve key performance indicators (KPIs) for retail sales of products & devices.
• Regularly report and analyse on market trends, competitors, customer feedback, and sales performance.
• Compile frontliner insights to refine GTM strategies, improve promotional tactics, and optimize stock levels in retail locations work closely with the inventory management team.
• Conduct competitive analysis from the field to ensure our brand products stay ahead of market trends and competitor offerings
Collaboration with Cross-functional Teams::
• Work closely with product & device teams to ensure that all products and devices launches meet customer needs and expectations.
• Align and support Retail Events activation instore our new location; engage with key stakeholders for content/agenda development and drive partner participation such as key flagships events
• Collaborate with the logistics and supply chain teams to manage new launch readiness and demo display availability
• Work and monitor closely on the strategy on every store sell out and gather insight from the field team (Area Manager and Store Manage) on the performance in all retail stores.
• Monitor and ensure the instore digital content and marketing comm to amplify brand awareness and online visibility
• Work with mystery shopper team to improve the scoring for each store and ensure relevant product training will be conduct mystery shopper analysis
In Store Marketing & Promotions Strategy:
• Ensure the planning and execution in store, manage timeline and keep track on the region retail programs in a fast-paced, deadline-driven environment and able to take action if needed.
• Work with marketing teams to execute retail-focused campaigns, including in-store displays, influencer partnerships, digital campaigns, and events.
• Design the in store display guideline in order to provide to best experience to end users and best shopping journey.
• Manage product launches and special promotions POSM design, to maximize sales and visibility for all products and device
• Execution on Road Shows for new product launch and manage the planning strategy with vendor to improve productivity
Budget & Cost Management:
• Assist manager to tracking all the launch budget and operational costs for in store activation planning
• Roadshow cost and planning the execution with project team.
• Aligned the customer campaign cost expenditure and planning for yearly AOP
• Work closely with the insourcing budget for staff cost for roadshow
Personal Attributes/ Who people Are:
• Methodically with sense of urgency and able to work independently.
• Basic understanding of telecom technologies (e.g., mobile, IT, networks, broadband) to better assist customers with technical inquiries or issues.
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