Job Summary
The role should oversee a team handling traditional RA while pivoting to business assurance, leveraging commercial finance expertise for data-driven decisions. The role should oversee a team handling traditional RA while
pivoting to business assurance, leveraging commercial finance expertise for
data-driven decisions. Key responsibilities include:
The Day-To-Day Activitiy
- Lead
Business Assurance Strategy
- Develop and implement frameworks for
monitoring revenue streams, profitability, and risks across bundled
services, 5G wholesale, and emerging models. Integrate AI/ML tools to
automate insights from ingested data like journals, billing and usages.
- Profitability
and Margin Oversight
- Analyze end-to-end margins using commercial
finance principles, correlating costs with revenues (e.g., billing
journals) to identify unprofitable bundles, quota inefficiencies, or
wholesale settlements. Recommend optimizations to senior leadership for 2-5%
margin uplift.
- Risk
Monitoring and Mitigation
- Monitor business risks such as abuses,
compliance issues, and churn through data reconciliation (e.g., usages vs.
orders/dunning status). Use AI for proactive anomaly flagging and
root-cause analysis, ensuring alignment with regulatory standards like MFRS
15.
- Team
Leadership and Development
- Manage the RA team, fostering a shift from
reconciliation to assurance. Build capabilities in AI tools and finance
analytics; collaborate with billing, accounting, and IT for
cross-functional insights.
- Data
and Analytics Integration
- Oversee ingestion and analysis of
multi-source data (e.g., collections touch points, aggregated roaming/IDD)
in AI/ML environments. Drive dashboards and reports for real-time
visibility, supporting decisions on product performance and customer
retention.
- Stakeholder Engagement and Reporting
- Provide executive-level reporting on RA
metrics (e.g., leakage recovery, ARPU impact) and business opportunities