Job Summary
We are seeking a detail-oriented and proactive SAP Support Analyst with hands-on experience in SAP FICO (Finance & Controlling) and MM (Materials Management) modules. The role involves providing day-to-day support, troubleshooting issues, coordinating with business users, and working with technical teams to implement system improvements and enhancements on SAP and Dashboard Reporting.
The Day-To-Day Activities
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SAP FICO
- Provide support for financial accounting (FI) and controlling (CO) modules including GL, AR, AP, Asset Accounting, and Cost Center Accounting.
- Assist with month-end and year-end financial closing processes.
- Resolve issues related to payment runs, journal entries, balance sheet reconciliations, and intercompany transactions.
- Configure or suggest improvements to financial processes within SAP.
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SAP MM
- Support procurement processes, including purchase requisitions, purchase orders, goods receipts, and invoice verification.
- Address and resolve issues related to vendor master data, pricing conditions, and inventory management.
- Coordinate with warehouse and procurement teams to support day-to-day operations and issue resolution.
- Perform exploratory data analysis (EDA) to identify trends, patterns, and anomalies.
- Work closely with business units to understand reporting requirements and deliver data-driven solutions.
- Ensure data accuracy, integrity, and compliance with data governance standards.
- Act as a liaison between finance/procurement users and SAP technical teams.
- Perform system testing, UAT, and documentation for new functionalities and fixes.
- Maintain up-to-date knowledge of SAP functionality, patches, and best practices.
- Create user guides, process documentation, and provide training when needed.
- Support internal and external audits by ensuring data integrity and timely report generation.
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