The Day-To-Day Activities
a) Provide hands-on SAP FI/CO support — Perform day-to-day operational support, troubleshooting, and configuration to ensure system stability and smooth financial operations.
b) Support SAP Disaster Recovery (DR) and Business Continuity Planning (BCP) - Collaborate with IT infrastructure and vendors to set up, maintain, and periodically test the SAP DR/BCP environment, ensuring data integrity, system resilience, and minimal downtime during disruptions.
c) Manage system enhancements and change requests — Analyse business needs, propose solutions, and coordinate the implementation of enhancements within SAP FI/CO.
d) Act as solution analyst for internal Finance & HR systems — Serve as the primary liaison between internal users and external vendors to ensure timely resolution of issues and alignment of solutions with business requirements.
e) Perform system testing and validation — Develop and execute test plans to verify the functionality, integration, and accuracy of SAP FI/CO enhancements or fixes.
f) Collaborate with IT vendors — Work closely with external suppliers to communicate technical requirements, validate deliverables, and ensure service quality and compliance with SLAs.
g) Support system upgrades and maintenance — Assist in version upgrades, patches, and configuration reviews to maintain optimal performance and system reliability.
h) Document configurations and processes — Maintain clear documentation of system settings, workflows, and troubleshooting procedures to support knowledge sharing and audit readiness.
i) Leverage SAP BASIS knowledge — Utilize basic SAP BASIS understanding to collaborate effectively with infrastructure teams on performance, integration, and system maintenance activities.