Closing Date : 31/01/2026

Employee Engagement & Experience Specialist  

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Job Summary
This role is responsible for driving the "Life at Work" strategy by managing the end-to-end execution of employee activities, including festive celebrations, annual dinners, and well-being events. The Senior Executive acts as a primary liaison with internal stakeholders, such as Retail Management and Facilities, to secure venue approvals and ensure seamless on-ground operations. Additionally, this role oversees the full procurement lifecycle, from sourcing vendors to processing payments, ensuring strict financial compliance. The incumbent will work closely with U Ambassadors to drive participation and analyze post-event feedback to continuously improve the employee experience journey.

The Day to Day Responsibilities

  • Lead the planning and organization of the annual employee activity calendar (including Festive Celebrations, Annual Dinner, Sports Day and Fruit Festivals) in order to create a vibrant "Life at Work" environment and enhance employee satisfaction.
  • Manage the end-to-end procurement and payment process (raising PR/POs, reviewing proposals, and processing invoices) in order to ensure 100% financial compliance and timely vendor payments.
  • Liaise with internal stakeholders, specifically Retail Management and Facility teams, regarding venue booking and utilization in order to secure appropriate event spaces and ensure operational alignment.
  • Oversee on-site event logistics, setup, and vendor performance in order to deliver high-quality event experiences and troubleshoot issues immediately.
  • Collaborate with U Ambassadors to disseminate information and mobilize teams in order to drive high employee participation rates across all departments.
  • Administer post-event reviews and analyze employee feedback data in order to identify areas for improvement and support the organization’s ongoing well-being journey.
  • Monitor event expenditures against the allocated budget

About You
1. Education/ What people Know:
• Bachelor’s Degree in Human Resources, Business Administration, Mass Communication, or Event Management.
• Knowledge of procurement processes (PR/PO workflows) and financial governance.
• Proficiency in Microsoft Office (Excel, PowerPoint) and survey tools (e.g., MS Forms).

2. Experience/ What people Have Done:
• 3–5 years of experience in Employee Engagement, Event Management, or HR Operations.
• Proven track record of organizing large-scale corporate events (e.g., Annual Dinners, Townhalls).
• Experience in managing vendors, negotiating costs, and handling payment processing systems.
• Experience liaising with cross-functional teams (e.g., Retail, Facilities, Procurement) to secure approvals and resources.

3. Competencies/ What people Can Do:
• Stakeholder Management: Ability to negotiate and collaborate with diverse internal teams (Retail, Procurement) to achieve event goals.
• Project Management: Ability to multitask and manage strict timelines for multiple events simultaneously.
• Operational Excellence: Meticulous attention to detail regarding logistics, safety, and financial documentation.
• Data Analysis: Ability to interpret survey results and translate them into actionable "Life at Work" improvements.

4. Personal Attributes/ Who people Are:
• High energy and enthusiastic about driving employee participation.
• Resilient and solution-oriented when facing on-ground operational challenges.
• Service-oriented mindset with a focus on delivering excellent employee experiences.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.