Specialist, Roaming Coordinator  

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

The Day-To-Day Activities

• Follow up on international roaming agreements and IOT agreement drafts with Legal teams, internal stakeholders, and roaming partners
• Coordinate revisions, comments, and approvals across internal departments (e.g. Legal, Finance, Roaming Operations)
• Track agreement status, timelines, and outstanding action items
• Ensure agreement drafts align with internal templates, commercial terms, and regulatory requirements
• Prepare and maintain agreement records, trackers, and supporting documentation
• Support the team in addressing contractual queries and clarifications from partners and internals
• Assist in ensuring agreements are executed within agreed timelines
• Support daily roaming operations if required

About You

Education
• Bachelor of Arts / business

Experience
• Experience in wholesale and roaming business would be preferred
• Strong interest in international roaming or willingness to learn
• Strong communication skills with ability to manage multiple stakeholders

Competencies
• Strong reading comprehension and ability to understand contractual language (training will be provided)
• Good written and verbal communication skills in English
• Comfortable following up with multiple stakeholders in a professional manner
• Organized, detail-oriented, and able to manage multiple tasks simultaneously
• Basic proficiency in Microsoft Excel, Word, and email communication.

Personal Attributes
• Interest in telecommunications, roaming, or wholesale business
• Ability to communicate clearly with both technical and non-technical stakeholders
• Proactive mindset with a willingness to learn
• Able to handle follow-ups tactfully and persistently

#L1-HF1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.