Key Account Manager - Indirect Channels (East Coast Regional Dealer Management)  

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Job Summary

  • Spearheading the dealer management team and responsible team, and is responsible for prepaid and postpaid business for the region. Involved in operational re-engineering and information system development and deployment to create and build departmental value contributions to U Mobile.

Job Responsibilities
  • Manage distributor performance by working closely and managing portfolio in the respective areas/regions;
  • Provide system support to distributor i.e.: network, creation, modification and termination;
  • Provide trade marketing support i.e.: event, signage, POSM & pyramid performance;
  • Plan, lead, execute and monitor effectiveness of Indirect Channel sales strategy and continue seeking new opportunities to expand UM touch point & pyramid;
  • Continue deepening dealers' loyalty through activations (Prepaid with plans and Postpaid);
  • Ensuring proper training:-
    • System: Genuine and accurate activations through control system & system knowledge
    • Product: Full range of products
    • How to Sell: Accurate and correct information given
    • Incentives / Pyramid: Proper guidance in building loyalty
    • POSM: Latest & up to date POSM
  • Vigilant to market movement through market intelligence;
  • Effectively lead, drive, coach and manage team productivity, communication and projects assigned;
  • Manage inter-departmental requirements and communication in order to meet sales objectives as well as optimizing support resources;
  • Accountable for dealership management to ensure quality and productive contribution; and
  • Approval with sound justifications and judgment for dealerships granted in the respective area or regions.

Job Requirements

  • Bachelor Degree in Business Administration or equivalent
  • 6 to 8 years' experience in Telco related environment with a minimum of 5 years of experience in sales team management
  • Excellent communication skills

  Spoken Language:  Malay, English

  Written Language:  Malay, English