Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

• Lead business performance analysis across products, segments, channels, and sales teams to identify trends, business drivers, risks, and growth opportunities.
• Monitor key commercial KPIs including revenue, churn, renewal, ARPU, pipeline, and sales productivity, while developing early warning indicators and performance diagnostics.
• Translate complex data into actionable management insights, executive storylines, and strategic recommendations to drive business decisions and recovery initiatives.
• Drive performance governance and action tracking by monitoring recovery plans, escalating business risks, and ensuring accountability across cross-functional stakeholders.
• Provide strategic and ad-hoc commercial analysis to support management decision-making, business planning, and cross-functional initiatives related to performance and growth.

About You

• Bachelor’s Degree in Business, Finance, Economics, Data Analytics, or related discipline, with 8–10 years of experience in analytics, business insights, reporting, or commercial analysis.
• Strong analytical and problem-solving skills with the ability to identify business drivers, performance gaps, commercial risks, and early warning indicators.
• Solid understanding of commercial KPIs including revenue, churn, renewal, ARPU, pipeline, customer base analytics, and performance reporting.
• Experience with dashboard reporting, business intelligence, and analytics tools, with the ability to translate complex data into actionable business insights and management recommendations.
• Strong commercial acumen, communication, stakeholder management, and cross-functional collaboration skills, with a structured and results-driven approach.

#LA-RA1

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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