Job summary
We’re looking for a results-driven Key Account Manager to acquire, manage and grow strategic corporate accounts. You will be responsible for building long-term relationships with key customers, understanding their business requirements and providing relevant U Mobile solutions to support their business needs.
As the primary point of contact and trusted business partner for your customers, you will drive new account acquisition, account growth and revenue generation through effective relationship management, solution selling and business development.
The Day-To-Day Activities
- Drive new account acquisition through proactive prospecting, networking and engagement with potential customers
- Develop and maintain strong, long-term relationships with strategic corporate accounts
- Act as the primary point of contact and trusted business partner for assigned customers
- Understand customers’ business requirements and tailor relevant telecommunication, IT and digital solutions to address their needs
- Identify opportunities to grow existing accounts through upselling, cross-selling and solution selling
- Engage with key stakeholders and decision-makers across different levels and functions within client organizations
- Develop and execute account strategies to achieve revenue, customer acquisition and business growth targets
- Prepare and deliver compelling sales presentations, proposals and business solutions
- Negotiate contracts and commercial agreements to achieve mutually beneficial outcomes for customers and U Mobile
- Collaborate with internal teams including Sales, Product, Technical, Solution and Customer Support to ensure seamless solution delivery
- Proactively address customer requirements, issues and concerns to ensure a high level of customer satisfaction
- Stay updated on market trends, customer needs, industry developments and competitive landscape
- Travel nationwide as required to meet, acquire and service customers