Job Summary
The resource is to provide Wholesale Billing and Mediation System operation support and monitoring, ensure all invoices or reports are generated timely and accurate, managing projects and change requests.

Job Descriptions

• Wholesale Billing Solutions and Mediation
• Managing projects and change requests
• Leading support team on operational tasks/issues
• Management reporting
• Work closely with business users and cross-functional to troubleshoot issues that arise/requirements
• Manage and monitor system alerts
• Vendor and Settlement dispute management
• Able to work during odd hours to support ad-hoc activities, i.e. deployment, service outage, etc

Job Requirements

• Candidate must possess at least a Degree in Computer Science or equivalent
• 7-9 years working experience in Mediation and Telecommunication Wholesale Business
• Must possess excellent teamwork, positive attitude, interpersonal skills and self-initiative to learn.
• Possesses strong troubleshooting and analysis skills
• Linux/Scripting knowledge (eg Phyton, Ansible, Kafka, Dashboard reporting tool Power BI, etc.) is an added benefit
• Knowledge in Mediation, Interconnect, Route Trader and new network technologies will be an added benefit

Back