Job Summary
- To manage & process Law Enforcement Agency (LEA) request as per U Mobile's standard operating procedure (SOP).
- Provide support and end-to-end monitoring and coordination with internal and external stakeholders for specific MCMC requirements in order to ensure U Mobile's interest and position are protected in executing MCMC key projects and within an acceptable regulatory sound environment.
- Provide engagement support with LEA key stakeholder engagement and to ensure all support required by U Mobile can be obtained
Job Descriptions
- Providing Information to Law Enforcement.
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Generate information from internal systems to provide to Law Enforcement Agencies such as PDRM, MCMC, MACC, assist their investigations. This includes
- Adhere to the internal process in releasing the requested information
- Log in law enforcements' request and maintain updated database of law enforcements' request
- Timely and accurate information released
- Prepare monthly report relating to LEA request
- Identify and escalate high profile cases where public interest is involved, and those relates to internal U Mobile staff etc.
- Law Enforcement Agencies (LEA) Stakeholder Management
- Establish close rapport with key Law Enforcement Agencies (LEA) stakeholders, understand their positions and priorities, organise and participate in relevant events with them in order to ensure their support in meeting U Mobile's position and goals in the related issues concerned
- Undertake special assignments, ad-hoc projects and related duties when required
- To participate in relevant projects and initiatives by MCMC/KKMM to ensure UM interest is protected (compliance to Multimedia Act 1998 while mitigating & maximizing risks to UM)
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Represent U Mobile to attend court hearing if required and or to provide written statement (form 90A) to LEA in relation to the information released to the LEA in order to comply with the related laws.