Duties & Responsibilities
- To provide RAN 2nd level support.
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To handle a 2nd level related faults on RAN (RNC/BSC/Enode B) nodes/switches/router.
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To provide technical support to Field Force team in troubleshooting and solving faults
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To perform alarm analysis, node audit, KPI statistics to ensure service availability is achieve
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To troubleshoot and analyze VOC related fault