Assistant Principal Engineer - Network Service Operation (Transmission Operation)  

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Job purpose:

  • To perform all 2nd level PTN/router product troubleshooting and identify the cause or failure on transmission Network Elements (NE).
  • Work closely with Engineering/planner team for network design etc (HLD/LLD )and provide technical advice related to the transmission network.
Job Responsibilities:
  • To perform all 2nd level transmission support & troubleshoot any major network failure on U Mobile network which consists of various switch/router product.
    • Maintaining IP access network (PTN and Switch) service availability and stability.
    • New rollout or WP implementation and network integration in time.
    • To resolve TT, alarm, equipment error within SLA.
    • Provide 2nd level diagnosis fault and troubleshooting in time.
  • Conduct network audit, analysis, and monitoring performance to ensure service availability achieve KPI.
  • Liaising with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
  • To generate and analyze reports for problems links. Suggest solutions and ideas in troubleshooting procedures to reduce network outages
  • Providing technical support to Field Force staff in troubleshooting and solving faults.
  • Migration and configuration of the new IP circuit.
  • Escalation of abnormalities/irregularities issue to Vendor in timely manner.

Job Requirements

  • Degree or equivalent in Electrical/ Electronic Engineering/ Telecommunication discipline with minimum of 5years experience in O&M of switch/Router.
  • Experience in Telco industry preferably in transmission product especially on operation and maintenance.
  • Readiness to work in demanding situations and be assertive in the situation.
  • Ability and skill in troubleshooting at least (L2 for all various router/IP nodes).
  • Strong technical knowledge of Transmission, IP/IT switches/routers will be an advantage.
  • Having skill or knowledge in any programming language will be an advantage.
  • Working experience in scripting and network automation tools be an advantage.