Key Account Manager - Indirect Channels (East Malaysia Regional Dealer Management)  

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Job Summary

  • Spearheading the dealer management team and responsible for prepaid and postpaid business of the assigned regions.
  • Involved in operational re-engineering and information system development and deployment to ensure create and build departmental value contributions to U Mobile

Job Responsibilities
  • Manage distributor performance by working closely and managing portfolio in the respective areas/regions
  • Provide system support to distributor ie network, creation, modification and termination
  • Provide trade marketing support ie event, signage, posm & pyramid performance
  • Plan, lead, execute and monitor effectiveness of Indirect Channel sales strategy and continue seeking new opportunity to expand UM touch point & pyramid
  • Continue deepening dealer’s loyalty through activations (Prepaid with plans and Postpaid
  • Ensuring proper training:-
- System : Genuine and accurate activations thru control system & system knowledge
- Product : Full range of products
- How to Sell : Accurate and correct information given
- Incentives / Pyramid : Proper guidance in building loyalty
- POSM : Latest & up to date POSM
  • Vigilant to market movement through market intelligence
  • Effectively lead, drive, coach and manage team productivity, communication and projects assigned
  • Manage inter-departmental requirements and communication in order to meet sales objectives as well as optimizing support resources
  • Accountable for dealership management to ensure quality and productive contribution.
  • Approval with sound justifications and judgment for dealerships granted in the respective area/regions

Job Requirements

  • Bachelor s Degree in Business Administration
  • 8 years of experience in Telco related environment with a minimum of 5 years experience in sales team management
  • Excellent communication skills