Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Duties & Responsibilities

UM Internal Systems
ZSmart

• CPC Device Bundle Configuration
• New stock GR (Goods Received) IMEI validation (to ensure reflected in ZSmart)
• Inventory Balance & Sold-out report
• Assist in stock allocation and movement (Based on stock allocation planning)
• Device Goods State changes (for returned stocks, dealer buyout, internal request)
• Internal request stock movement via system (upon handover of completed processing flow by Administrative & Processing PIC
• Material Codes creation submission for new range devices
• Legacy stock movement (if any)

Vendor Systems
Samsung Knox

• Monitoring of purchased license usability and expiry
• Uploading of IMEIs for Knox Guard activation for newly GR Samsung devices
• Notify to PIC to purchase new licenses when license is below 2 weeks SOH & Purchase plan
• Oppo O-Guard (Liaison with ISD on user creation, troubleshooting) | Oppo JIE Business App (Incentives)

Vivo V-Trust

• 3PL Free Gift movement and tracking | 3PL Portal Access (Cross-check and monitoring)

Other inventory supporting roles

• FAULTY & NO-FAULT-FOUND device movement
• DOA & Warranty claims device movement
• Weekly highlights on inventory variance (system vs. physical) with IMEI list for action
• Ticket creation and follow-up on device team related ZSmart errors i.e. any transactions not reflected in ZSmart systems
• Vendor EOL stock recall (Vivo & Oppo) end to end process (To liaise with Device Ops 1)
• Work with Device Ops 1 on device outright sales to 3rd party vendor (Device Ops 1 on documents processing, Device Ops 2 on inventory movements)

About You

• Professional certificate/Diploma/Degree or its equivalent.
• Relevant work experience : 2-3 years in Telecommunications/Demand Planning/Logistic Supply Chain Management will be an added advantage. Fresh graduates are welcome to apply.
• Tech savvy, computer literate, proficient in Microsoft Word, Excel & PowerPoint.
• Excellent communication, strong in verbal and written command of English and interpersonal skills.
• Competitive spirit, ability to perform under pressure in a challenging environment, a team player with strong leadership qualities.
• Personal traits – Positive, passionate, Collaborative and Creative.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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