Duties & Responsibilities

• Provide the following support to the business team i.e report compilation, coordinating carriers’ services activities including connectivities, test sim management, TAP Implementation, market survey, invoice processing, perform UAT and also attend to complaints from customers or VIPs.

• You will work with vendors, Solution Architects, and ISD to optimize the implementation of the roaming network solutions along with the UM technical teams, ensure accuracies of implementation and to support the growth of the business once implemented.

• Analyse and build a detailed understanding of current and emerging trend/technologies relevant to the role and provide the necessary and periodic network updates and service insights to the Business.

• Develop processes for improving operational efficiencies and capabilities.

• Assist in the ideation, execution & launching of compelling & sticky roaming services.

Job Requirements

• Degree in Business Administration, Marketingor any business related studies.

• Mandatory telecom background. Preferably 3 years of experience working in Telecom business and possesses knowledge on roaming business & products and it’s infrastructure.

• Good business acumen and industry insights.

• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team player, analytical and meticulous.

• Excellent verbal and written English language communications skills with advanced knowledge of Microsoft Excel.

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