Executive, CSE (BTSX)   (Vacancy Closed)

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Job Responsibilities

  • To provide excellent service in face-to-face to build and enhance good relationship with customer. Smooth business operation and inventory control of the service center in order to achieve targeted sales and services.
  • Responsible in sales and service KPIs, operation support and SOP.

About You

  • Able to handle walk in customers by providing accurate, efficient, and quality service that meets the expectations of the company and the general industry and market.
  • Willingness to take accountability to handle customers' issues in a professional and courteous manner that meets the expectations of the company and the general industry and market.
  • Possess reasonably strong analytical skills to identify causes of issues and recommend solutions.
  • Ability to work under pressure with minimum supervision.
  • Ability to multi-task and with good attention to detail.
  • Able to work on rotational shift according to service center operations hours, i.e. from 9am to 11pm daily including weekends and public holiday

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.