Duties & Responsibilities
• In charge of the Provisioning system, Order Management system and API Gateway.
• Leading support team on operational tasks/issues/analysis.
• Managing projects and change requests .
• Vendor management. This will also include ensuring vendors meet contractual and ad-hoc KPIs assigned to them.
• Secondary support for dunning system.
• Establishing business & technical process improvement program.
• Developing monitoring functions to manage the system's performance.
• Working together with other vendors and internal parties to come out with the optimum solution that best fit into the current ecosystem.
• Ensuring all products deliverable shall be high on quality and erroneous free.
• Secondary support for dunning

Job Requirements
• Must have knowledge on concepts of BSS / OSS.
• Must have knowledge and experience in GSM, 3G / LTE / 5G and various modern communication protocol; ie. Gy, SOAP, REST APIs
• Extensive knowledge and experience in provisioning/order management/API gateway
• Must possess excellent teamwork, positive attitude, interpersonal skills and self-initiative to learn.
• Possesses strong troubleshooting and analytical skills.
• Experience in automation and open source monitoring tools(ELK stack, Grafana, Ansible etc)
• Knowledge and experience on Oracle DB technologies, Linux Operating System, basic IP networking
• Understanding in microservices, dockers, containers will be an added benefit
• Knowledge in continuous integration and continuous delivery (CICD) framework will be an added benefit

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