Job Responsibilities

• Manage strategic key accounts and developing long term business relationship, by forecasting, formulating and implementing strategies to achieve overall financial targets for both international voice and messaging business.
• Responsible to secure competitive IDD voice termination cost and commercial deals with global carriers to support UM’s retail IDD business through active and creative procurement and negotiation.
• Support the growth of wholesale hubbing business by constantly seeking opportunities to trade to support the revenue and margin growth.
• Manage commercial, business and strategic relations and service escalations with global partners, including Operators and resellers.
• Own the selection, contracting and onboarding of competitive suppliers, working closely with Legal, Finance, Operations and Engineering.
• Provide necessary health checks and reporting to ensure all SLA's are being met and usage trends show customer adoption.
• Maintain health of the customer: billing/revenue tracking/reporting/campaign management/activity tracker/communications

Job Requirements

• We are seeking individual that is able to work with numbers in a fast-paced job that demands accuracy and accountability with minimal guidance - be an owner.
• You have at least 5+ years of telecom experience, with some knowledge of global telecom regulations and international carrier & SMS business.
• Be a highly collaborative team-player with the ability to manage, influence and achieve alignment across different interests
• You are a self starter who is comfortable working in a fast-paced environment. Results-driven, high-performing, high-quality work attitude
• Good communicator and negotiation skills with demonstrated skills in relationship building and relationship management

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