Closing Date : 09/01/2024

IT Operation & Support Assistant Manager   (Vacancy Closed)

** For registered candidates, please login to apply

Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Duties & Responsibilities
• In charge of Credit Management Systems(Dunning, Bad Debt, Credit Limits)
• Leading support team on operational tasks/issues/analysis.
• Managing projects and change requests .
• Vendor management. This will also include ensuring vendors meet contractual and ad-hoc KPIs assigned to them.
• Developing monitoring functions to manage the system's performance.
• Working together with other vendors and internal parties to come out with the optimum solution that best fit into the current ecosystem.
• Ensuring all products deliverable shall be high on quality and erroneous free.
• Secondary support for provisioning, order management and API gateway systems.

About You
• Must have knowledge on credit management systems and workflows.
• Must possess excellent teamwork, positive attitude, interpersonal skills and self-initiative to learn.
• Possesses strong troubleshooting and analytical skills.
• Experience in automation and open source monitoring tools(ELK stack, Grafana, Ansible etc)
• Knowledge and experience on Oracle DB technologies, open source DBs and Linux.
• Understanding in microservices, dockers, containers will be an added benefit
• Knowledge in BSS/OSS, provisioning or middleware will be an added benefit

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.