Closing Date : 03/07/2023

Business continuity planning Assistant Manager  

** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Duties & Responsibilities
1.End to end monitoring, detection and investigation of fraudulent activities, in order to minimize fraud loss to U Mobile
2.Risk assessment of new product, services, planned activities and system implementation & upgrades, in order to identify any fraud exposure to U Mobile
3.Initiating investigation into all fraudulent cases or claims until successful closure of each case within agreed KPI
4.Tracking and ensuring of all daily, weekly and monthly fraud loss reporting are compiled and generated within the required timeframe
5.Initiating and participating in all fraud investigation initiatives as per agreed timeframe

Job Duties:-

1.Responsible for investigation and monitoring of all fraudulent activities with more priority towards dealer types of fraud and non payment since invoice (NPSI)
2.Ensuring that all fraudulent cases are investigated and successfully closed within the agreed KPI timeframe
3.By using existing reports, implement an effective fraud investigation process
4.Prepare and review dealers performance report and implement the necessary detection tools
5.Providing meaningful feedback to business and operations unit to facilitate them in caring out their primary responsibilities related to fraud control
6.Identifying any fraud risk exposure or loopholes, are highlighted and fraud risks mitigated

Job Requirements:

1.Degree in finance or Accountancy or computer science or banking having strong knowledge in fraud and telecoms domain for more than 5 years
2.Revenue assurance & fraud system operational experience of more than 5 years
3.Sound knowledge investigation methodology and intermediate knowledge of word and excel
4.Good communication and negotiation with sound presentation skills
5.Should be able to work independently with minimal supervision

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.