Duties & Responsibilities
1.End to end monitoring, detection and investigation of fraudulent activities, in order to minimize fraud loss to U Mobile
2.Risk assessment of new product, services, planned activities and system implementation & upgrades, in order to identify any fraud exposure to U Mobile
3.Initiating investigation into all fraudulent cases or claims until successful closure of each case within agreed KPI
4.Tracking and ensuring of all daily, weekly and monthly fraud loss reporting are compiled and generated within the required timeframe
5.Initiating and participating in all fraud investigation initiatives as per agreed timeframe

Job Duties:-

1.Responsible for investigation and monitoring of all fraudulent activities with more priority towards dealer types of fraud and non payment since invoice (NPSI)
2.Ensuring that all fraudulent cases are investigated and successfully closed within the agreed KPI timeframe
3.By using existing reports, implement an effective fraud investigation process
4.Prepare and review dealers performance report and implement the necessary detection tools
5.Providing meaningful feedback to business and operations unit to facilitate them in caring out their primary responsibilities related to fraud control
6.Identifying any fraud risk exposure or loopholes, are highlighted and fraud risks mitigated

Job Requirements:

1.Degree in finance or Accountancy or computer science or banking having strong knowledge in fraud and telecoms domain for more than 5 years
2.Revenue assurance & fraud system operational experience of more than 5 years
3.Sound knowledge investigation methodology and intermediate knowledge of word and excel
4.Good communication and negotiation with sound presentation skills
5.Should be able to work independently with minimal supervision

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