Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Job Summary

• To perform all 2nd level Microwave product troubleshooting and identify the cause or failure on transmission Network Elements (NE).
• Support other departments on Circuit Advice (CA) implementation and provide technical support related to the transmission network.

Job responsibilities

• To perform all 2nd level transmission support & troubleshoot any major network failure on U Mobile network which consists of various Microwave product.
• Conduct network audit, analysis, and monitoring performance to ensure service availability achieve KPI.
• To liaise with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
• To generate and analyze reports for problems links. Suggest solutions and ideas in troubleshooting procedures to reduce network outages.
• To provide technical support to Field Force staff in troubleshooting and solving faults.
• To support work permit implementation and implementation Circuit Advice (CA).

About You

• Degree or equivalent in Electrical /Electronic Engineering / Telecommunication discipline with at least 4 years of experience in Telco industry preferably in transmission (microwave) product especially on operation and maintenance.
• Readiness to work in demanding situations and be assertive in the situation
• Ability and skill in troubleshooting at least (L2 for all various Microwave nodes)
• Strong technical knowledge of Transmission Microwave and IP knowledge.
• Knowledge of enodeB, BSC, switches/router is added advantage.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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