Job Summary

• To perform all 2nd level Microwave product troubleshooting and identify the cause or failure on transmission Network Elements (NE).
• Support other departments on Circuit Advice (CA) implementation and provide technical support related to the transmission network.

Job responsibilities

• To perform all 2nd level transmission support & troubleshoot any major network failure on U Mobile network which consists of various Microwave product.
• Conduct network audit, analysis, and monitoring performance to ensure service availability achieve KPI.
• To liaise with leads, managing vendors to help in restoring the faults, liaising with management for updating and progress status.
• To generate and analyze reports for problems links. Suggest solutions and ideas in troubleshooting procedures to reduce network outages.
• To provide technical support to Field Force staff in troubleshooting and solving faults.
• To support work permit implementation and implementation Circuit Advice (CA).

Job Requirements

• Degree or equivalent in Electrical /Electronic Engineering / Telecommunication discipline with at least 4 years of experience in Telco industry preferably in transmission (microwave) product especially on operation and maintenance.
• Readiness to work in demanding situations and be assertive in the situation
• Ability and skill in troubleshooting at least (L2 for all various Microwave nodes)
• Strong technical knowledge of Transmission Microwave and IP knowledge.
• Knowledge of enodeB, BSC, switches/router is added advantage.

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