Duties & Responsibilities

• To lead the Compliance and Risks department in the Digital Business Division’s to manage current and future business compliance, regulatory, risks and fraud matters. Current key focus shall be on the financial services sector in dealing with BNM as well as various key partners including but not limited to various card schemes to ensure our issuing & acquiring businesses are conducted in accordance with their regulations & standards.

• To build a solid compliance management framework & operations for the Division, relationship building & management with various authority bodies to support the Division’s ecosystems development needs and direction – beyond just our Financial Ecosystems & Services.

• To safeguard our current issuing & acquiring businesses under the Financial Ecosystems & Services department from direct / indirect fraud activities and to manage the Company’s risk level in order to protect its financial wellbeing and growth.

Job Requirements

• Minimum Degree in Business Studies, or any related field
• Familiar with compliance processes in payment industry under the purview of Bank Negara Malaysia), Card Schemes (Visa, MasterCard and UnionPay) or have deep experiences in managing Compliance matters and Regulatory Bodies
• Business management & process development
• Product & Systems Development
• Governance & Regulatory Bodies Management & Relationship Building
• At 15 years of experience in the related field or scopes
• Strong knowledge of issuing and acquiring business on regulatory and card schemes compliance
• Possess high-level strategic thinking, creative, problem-solving, attention to detail and strong business acumen.
• Strong people management in both internal & external business stakeholders.
• Strong interpersonal skills in managing stakeholders from C-suite, regulator, card schemes and governing bodies.
• Strong analytical skills on issuing and acquiring fraud and able to make decisions based on the day-to-day complex operational data.
• Strong leadership skills in managing a team of people to deliver the Department’s goals.
• Experiences in the digital or IT industry will be added advantage.
• Ability to prioritize work and manage heavy workload in a multi-tasking environment.
• Strive for solutions and support business growth within compliance guidelines.
• Ability to build effective internal and external stakeholder relationships including demonstrated networking, negotiation skills and ability to manage working groups.
• Possess good fundamental knowledge on issuing and acquiring businesses.
• Strong business acumen in sniffing out business opportunities present from different authorities bodies and partners for the Division.
• Clear understanding of latest market development and fraud / cyber threats on issuing and acquiring business
• Ability to analyst payment authorization log for performance troubleshooting / improvement
• Experienced, proactive, and independent team player
• Agile and business centric mindset
• High emotion quotient and able to handle frictions well with colleagues on day-to-day work.
• Strong networking abilities and extensive network of connections.
• Possess good leadership qualities and team management skills.
• Passionate and high-achiever mindset.
• Resilient, resourceful and versatile.

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