Closing Date : 01/11/2024

Senior Specialist, Product Marketing (Postpaid)   (Vacancy Closed)

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

The Day-To-Day Activities
We are seeking an experienced and dynamic Postpaid Product Owner to join our Product Marketing team. The ideal candidate will be responsible for managing convergence & Multi-lines postpaid mobile services and grow subscribers in emerging markets. This includes defining the product vision, strategy, and roadmap, as well as working closely with cross-functional teams to ensure successful product launches and customer satisfaction.

Roles & Responsibilities:
1.To strategize, identify, source and evaluate new products to meet market demand.
-Understand and identify the market needs based on market insights
-Translating the analysis result into the conceptualization of new products & services
-Benchmark with industry offering and drive for differentiation and competitiveness.

2.Develop products as per specifications and establish product policies and best practices.
-Lead development of user requirement definition and analysis activities, which include facilitating requirements gathering meeting, writing functional requirement, documenting details of user needs for developing new products/services.
-Develop detailed functional specifications that clearly define the business needs, benefits, and deliverables of a project based on user business requirements from product managers/owners.

3.To project manage and lead the cross-functional team to roll out new products on a timely manner.
-Lead the product development of new products/services from concept, business casing, detailed specs, design, implementation, to RFS.
-Determine project, product or service feasibility, cost and time estimates and impact on current and proposed systems
-Develop project plans and manage cross functional resources to meet project deadlines
-Involved in testing activities, which includes executing and running the test cases, documenting and submitting issues to technical team for rectification.

4. Performance tracking and products/services optimisation.
- Monitor product performance and key metrics, including customer acquisition, retention, and satisfaction.
- Identify areas for improvement and implement changes to optimize product performance to achieve better cost structures, better service and user experience.
- Conduct A/B testing and data analysis to drive product decisions.

Requirements:-
- BA in marketing, MBA
- At least 8-10 years direct experience in product marketing, preferably in telco environment.

Skills:
- Excellent analytical and problem-solving skills.
- Strong project management and organizational skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Strong leadership and interpersonal skills.

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.