Closing Date : 31/10/2024

Solution Analyst, Enterprise & Broadband Solutions  

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

The Day-To-Day Activities

  • Support root cause analysis to identify underlying operational issues addressable by system solutions.
  • Identify potential requirements for system design and explore new system capabilities to meet business needs.
  • Translate system capabilities into innovative solutions and lead technical solutioning for small projects with low complexity.
  • Understand business requirements and application capabilities, managing low complexity change requests (CRs) and application enhancements to realize business needs.
  • Conduct thorough root cause analysis to understand requirement problem statements and propose appropriate system solutions.
  • Evaluate and define potential requirements for systems design, ensuring documented requirements include associated metrics and testing procedures.
  • Propose solution options and workarounds to meet business expectations while considering cost implications.
  • Manage CR delivery according to established processes, governing individual CR solutions and timelines.
  • Champion a "Shift Left" mindset through the CR process, ensuring prompt tracking and updates in JIRA.
  • Collaborate effectively with business stakeholders, product managers/owners, vendors, and internal team members to prioritize and deliver against agreed-upon objectives.
  • Undertake any other duties/functions as assigned by SA Leadership.

About You

  • Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
  • Minimum 3-4 years of relevant working experience in Telco Area
  • Strong understanding of system boundaries, interfaces, and business context for frequently used applications.
  • Ability to support and guide business in requirement review processes and document requirements effectively.
  • Proficiency in designing and developing ISD architecture solutions to support business agendas.
  • Aptitude for combining established methodologies with innovative techniques to address business challenges effectively.
  • Skill in integrating end-user needs, technical possibilities, and business requirements to solve basic to slightly complex problems.
  • Experience in leveraging established governance mechanisms to mediate conflicts, mitigate risks, and resolve issues.
  • Demonstrated ability to deliver high-quality presentations and content.
  • Effective stakeholder management skills and problem-solving techniques.
  • Adoption of Agile and DevOps principles

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.