Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us
• Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities

• Support root cause analysis to identify underlying operational issues addressable by system solutions.
• Identify potential requirements for system design and explore new system capabilities to meet business needs.
• Translate system capabilities into innovative solutions and lead technical solutioning for small projects with low complexity.
• Understand business requirements and application capabilities, managing low complexity change requests (CRs) and application enhancements to realize business needs.
• Conduct thorough root cause analysis to understand requirement problem statements and propose appropriate system solutions.
• Evaluate and define potential requirements for systems design, ensuring documented requirements include associated metrics and testing procedures.
• Propose solution options and workarounds to meet business expectations while considering cost implications.
• Manage CR delivery according to established processes, governing individual CR solutions and timelines.
• Champion a "Shift Left" mindset through the CR process, ensuring prompt tracking and updates in JIRA.
• Collaborate effectively with business stakeholders, product managers/owners, vendors, and internal team members to prioritize and deliver against agreed-upon objectives.
• Undertake any other duties/functions as assigned by SA Leadership.

About You

• Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
• Minimum 2-3 Years of relevant working experience in Telco area.
• Strong understanding of system boundaries, interfaces, and business context for frequently used applications.
• Ability to support and guide business in requirement review processes and document requirements effectively.
• Proficiency in designing and developing ISD architecture solutions to support business agendas.
• Aptitude for combining established methodologies with innovative techniques to address business challenges effectively.
• Skill in integrating end-user needs, technical possibilities, and business requirements to solve basic to slightly complex problems.
• Experience in leveraging established governance mechanisms to mediate conflicts, mitigate risks, and resolve issues.
• Demonstrated ability to deliver high-quality presentations and content.
• Effective stakeholder management skills and problem-solving techniques.
• Adoption of Agile and DevOps principles

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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