Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
•  Awarded For
    o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
    o Bronze Winner in Cross-Generational Workforce Engagement (2024)
    o Gold Winner for Excellence in Workplace Culture (2021)
•  Comprehensive medical, dental, optical and insurance benefits
•  Flexi working hours arrangements
•  Staff Line & Device Subsidy
•  Smart Casual Attire
•  Child Parental Care Leave
•  Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
•  Special employee discounts for selected F&B Brands

Job Responsibilities

• Management of Digital Platforms (App)

• Content Management: Regularly update and edit app content to ensure accuracy, relevance, and consistency across all sections.
• UI/UX Enhancement: Assist in improving the app's user interface and user experience, ensuring a seamless and intuitive user journey.
• User Acceptance Testing (UAT): Conduct thorough testing for any new app deployments or updates to ensure functionality and user satisfaction.
• Cross-Department Collaboration: Work closely with relevant departments to update app content in a timely manner, such as adding information on new devices or revising plans.

• Reporting & Analytics

• Performance Reporting: Generate daily, weekly, and monthly reports to monitor app performance metrics, ensuring data accuracy and highlighting any discrepancies.
• Competitive Analysis: Analyze competitors’ apps to provide insights and recommendations for app enhancements and new features.
• Dashboard Development: Collaborate on creating and enhancing reporting dashboards to provide comprehensive insights into app performance and user engagement.

Job Requirements

• Bachelor’s Degree in any discipline, major in Marketing, Computer Science, Computing or Web management would have an advantage
• Ability to multi-task, meticulous and have good interpersonal skill.
• Good at handling time-sensitive projects independently and working within tight timeline given.
• Must be fluent in written and spoken English, Bahasa Malaysia or Mandarin.
• Always curious - ask questions as and when is required.
• This person will need to assist pre and post migration activities (i.e UAT, SIT, events/report check and post deployment fixes) and daily web/app operation troubleshooting scopes (i.e: content verification, edits, reporting .etc)

What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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